Average Reviews:
(More customer reviews)I am the Engineer in charge of this product at Taylor, and I wanted to address the initial two negative reviews my product had.
Battery cover - On the initial production, the tab doesn't appear to "click" in place. When it doesn't engage the door can be opened with just a little pulling. I could see that with some jostling it can fall off, so this complaint is probably viable. However the door does "work" ... you just need to make sure it "clicks" when you close it by pressing the door latch until it "clicks". I would not call this door "loose" by any means. Our Factory has addressed this with an adjustment so our ongoing production will not be subject to this minor battery door matter.
Creaking on platform - When stepping on the scale - there appears to be no creaking. When on the scale, I shifted my weight side to side on the platform & there is a slight audible "creaking". Unfortunately this is the nature of the design of the scale - the platform and base plastic covers both rest on the plastic side pieces, so when you apply your load to the top of the scale the plastic flexes and produces a slight sound when it pushes against the side pieces. There is no functional problem though because there is a 1-mm thick steel plate inside this scale to help achieve 550 lb capacity. This product has run through multiple tests and achieves 550 lb accuaratley. This guy isn't breaking!
Comment on weight accuracy - As for the customer claiming his weight being "9.5 lb off" after "several people showed the correct weight", I cannot duplicate this in the lab, but did a follow up test in our US lab that proved the scale to be accurate throughout the range. Our instructions detail how to initialize the scale, so if the customer is having problems with the readings reaching zero they should re-initialize per the instructions.
If I see any further consumer issues or concerns - I will update this review accordingly.
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